Shipping Policy
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Shipping Policy
At Vedicayur, we aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please review the following details regarding how we handle the shipping of your orders.
1. Shipping Locations
- We currently ship to [list countries or regions you serve, e.g., all major regions within [Country] or globally].
- Please note that certain remote areas may experience longer delivery times.
2. Processing Time
- Order Processing:
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
- You will receive a confirmation email once your order has been processed and is ready for shipping.
- During peak seasons or sales events, processing times may be extended.
3. Shipping Time & Delivery Estimates
Standard Shipping:
- Delivery time within [Country] typically takes [X-Y] business days after processing.
- For international orders, delivery times vary by location but generally take [X-Y] business days.
Expedited Shipping:
- If you select expedited shipping, your order will be delivered within [X-Y] business days after processing.
Delivery times are estimated and may be subject to delays due to factors beyond our control, such as weather conditions, customs delays, or shipping carrier issues.
4. Shipping Rates
- Domestic Shipping:
- Standard shipping within [Country] is available at a flat rate of [$X].
- Free shipping is available on domestic orders over [$X].
- International Shipping:
- Shipping rates for international orders will vary based on location and will be calculated at checkout.
- International customers are responsible for any additional customs duties, taxes, or fees imposed by their country’s customs regulations.
5. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real-time.
- If you do not receive a tracking number or need assistance with tracking your order, please contact us at [support@vedicayur.com].
6. Shipping Restrictions
- Certain products may be restricted from being shipped internationally due to local regulations (e.g., certain natural products or chemicals).
- If your order includes restricted items, we will notify you as soon as possible to offer alternative options or cancel the item.
7. Missed Deliveries & Incorrect Addresses
- Incorrect Addresses:
- Please double-check your shipping address during checkout. Vedicayur is not responsible for items shipped to incorrect addresses provided by customers.
- Missed Deliveries:
- If you missed the delivery, please contact the shipping carrier to arrange re-delivery or pickup.
- If an order is returned to us due to an incorrect address or failure to claim the package, additional shipping charges may apply for re-shipping.
8. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at [support@vedicayur.com] with your order number and shipping details.
- We will work with the shipping carrier to resolve the issue and may offer a replacement or refund, depending on the situation.
9. Customs, Duties, and Taxes (International Orders)
- International orders may be subject to customs duties, taxes, or fees that vary depending on your location.
- These charges are the responsibility of the customer, and Vedicayur is not responsible for any delays or additional costs related to customs clearance.